Privacy Policy

Last Updated: October 27, 2023

Greetings, esteemed Cosplayer, Historian, and Time-Traveler! At EpicCosplay Shop, your trust is the cornerstone of our global community. This Privacy Policy serves as our sacred scroll, detailing how we collect, use, and protect your personal information as you embark on your quest for the perfect historical or fantasy attire.

1. The Information We Collect

In our realm of transformation, we gather several types of scrolls to serve you better:

• Identity Scrolls: Your name, email address, shipping address, and contact details when you place an order or create an account.
• Financial Scrolls: Payment information processed through our secure gateways (Visa, MasterCard, JCB, PayPal). We do not store your full payment details.
• Quest Scrolls: Details of your orders, including items purchased, sizes, and customization requests.
• Communication Scrolls: Correspondence between you and our guild of support specialists.
• Technical Scrolls: Information about your device, browser, IP address, and how you navigate our domain.

2. How We Use Your Information

Your information helps us weave the magic of your transformation:

• To process your orders and deliver your costumes to your realm
• To provide customer support from our dedicated guild
• To improve our offerings and your shopping experience
• To send you updates about new costumes and special enchantments (only with your permission)
• To protect our domain from fraudulent activities

3. Sharing Your Information

We treat your personal details as sacred secrets. We only share them with:

• Shipping Allies: Trusted courier services to deliver your costumes worldwide (excluding Asia and some remote regions)
• Payment Guardians: Secure payment processors to complete your transactions
• Legal Obligations: When required by the laws that govern our realm

We never sell your personal information to third-party merchants or dark lords.

4. Data Storage and Security

Your financial details are protected by powerful encryption enchantments. We implement appropriate security measures to protect your information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights as a Citizen of Our Realm

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate information in our scrolls
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent for marketing communications at any time

To exercise these rights, simply summon our support guild at [email protected].

6. Cookie and Tracking Spells

Our domain uses cookies – small magical tokens that help us remember your preferences and improve your experience. These include:

• Essential Cookies: Required for basic functions like adding items to your cart
• Analytical Cookies: Help us understand how travelers navigate our domain
• Preference Cookies: Remember your choices and settings

You can adjust your browser settings to refuse cookies, but this may affect your ability to access all features of our domain.

7. International Data Transfers

As a global portal serving customers worldwide (excluding Asia and some remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data regardless of where it is processed.

8. Policy Updates

We may update this Privacy Policy as our realm evolves. Significant changes will be announced through our domain or directly to you. Continued use of our services after such changes constitutes acceptance of the new policy.

Now, with your privacy secured as firmly as your payment, you can focus on what truly matters: preparing for your grand entrance and creating a legend that will be told for ages to come.

EpicCosplay Shop – Your Portal to Another World.